a) Who processes your personal data:

FENDI North America Inc., with registered office in 555 Madison Avenue, 15th floor, New York, NY 10022, USA , VAT Number 13-3485176 and Registry Code 133485176, telephone number 212-920-8100, e-mail address: customercare@fendi.us, which deals with the sale of the Fendi branded products in your country/region, is the company that, in its capacity as Data Controller, collects and processes your personal data.

b) Why we process your personal data:

The data you provide us with by completing your purchase order on the www.fendi.com website is required for:

1. completing the sale of the products selected by you and for fulfilling the agreement signed with you, as well as for exercising our related rights, even in Court;
2. fulfilling the statutory obligations, the regulation and the Community provisions regarding your purchase (e.g. in tax, accounting, anti-money laundering, anti-fraud matters);
3. managing the services related to your purchase at the post-sale stage (e.g. Customers Service).

The legal basis for the processing of your data will be the execution of the sale agreement signed with you and its related services, as well as of the fulfilment of the related statutory obligations (for EU residents, this is pursuant to Article 6, paragraph 1, letters b) and c) of Regulation (EU) 679/2016 General Data Protection Regulation (the “Regulation”).

c) Your consent:

The processing of your data will be performed without the need for your consent (for EU residents, this is in accordance with Article 6, paragraph 1, letters b) and c) of the Regulation).

d) All data requested are necessary:

Please provide us with all the data required as “compulsory” (*), since it is necessary for the management of your purchases and related services (e.g. delivery); in case of missing or incomplete compilation, your purchases cannot be completed. Failure to compile the data indicated as “optional” will have no consequences.

e) How we process your data:

Your data will be processed mainly electronically in order to manage your purchases. Your data will be processed pursuant to the applicable laws.  We use reasonable and appropriate security measures to ensure the confidentiality of personal data and the prevention of unauthorised disclosure, use, alteration or deletion thereof.

f) Duration of your personal data’s storage:

Your data will be processed for the time necessary to manage your purchases and related services (e.g. Customers Service), as well as - limited to the necessary data - for the time required to fulfil the statutory tax and accounting obligations; subsequently, the data will be deleted or anonymised.

g) Who processes your personal data:

In order to manage your purchases, your data will be disclosed (within their respective roles) to the people authorised to process it in the CRM, Digital and E-commerce, Finance and Legal Departments of Fendi Italia S.r.l., as well as, in case you choose to pick up your purchase at the store, to the appointed sales staff. Moreover, your data may be made known to our commercial partners and to the companies that provide us with services [1] useful to manage your purchases and related services.

h) Management and transfer of data outside the European Union:

In order to allow us to correctly manage your purchases and related services, your personal data may be subject to transfer to countries/regions outside the European Union that host Fendi stores, the list of which is published on our website www.fendi.com or to countries/regions where our sales related service providers are established, and/or in countries/regions within or outside of the European Union where our commercial partners are established.

The applicable provisions establish that your specific consent is not required to transfer data to third party countries/regions since the transfer is carried out based on the adoption of adequate guarantees pursuant to Articles 46 and 47 of the Regulation, such as the adoption of standard contract clauses approved by the European Commission as applied to the relations with the retail companies that manage the Fendi stores worldwide and with our service providers.

The transfer of your data to any other third party country/region, where applicable, shall be compliant with the guarantees, measures and rights established under the Regulation. Through a simple request to the references indicated in paragraph j), EU residents may receive further information about the transfer of your data and the guarantees regarding their protection, as well as about the means for obtaining a copy of such data or the place where they were made available.

i) Your rights:

By means of notice to be sent to the internal Officer of the CRM Department, email customerprivacy@fendi.com, Fendi Italia S.r.l., Palazzo della Civiltà, Quadrato della Concordia No. 3, 00144, Rome (RM), Italy, EU residents may, at any time, exercise their rights[2] under the Articles from 15 to 22 of the Regulation, which include the right to know what data we are processing, the procedures we are following and the purposes we are using them for, as well as the right to change the data you have provided us with or to delete it, to request us to limit the use of your data, to request to receive or to transfer your data to another data controller.

j) Who you can file a complaint with:

We hereby remind EU residents  that, in case you consider that the processing of your personal data infringes the regulatory provisions, you may file a complaint with the Authority for personal data protection (www.garanteprivacy.it), or with the Authority for personal data protection with jurisdiction in the country/region you reside habitually, work in, or in the place where the alleged infringement took place.

Footnotes

[1] Your data will be made known, in their capacity as External Processing Officers, to FENDI S.r.l., with registered office in Palazzo della Civiltà, Quadrato della Concordia No. 3, 00144, Rome (RM), Italy, Fiscal Code and Register of Companies of Rome n. 00466430584, VAT Number no. 00900541004, which manages the website www.fendi.com and the “Customers Service”, also with the use of external service providers;

Your data will be communicated to:

1. payment management companies;
2. product shipping and delivery companies;
3. legal, tax and auditing experts;
4. Service providers;
5. Commercial partners.

We may also disclose personal information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws.  We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third party intermediary.

[2] Articles from 15 to 22 of the Regulation provide for specific rights, which include:

• the right to obtain confirmation of whether or not your personal data is being processed;
• the right to be granted access to your personal data and the information indicated by Article 15 of the Regulation;
• the right to correct your inaccurate personal data without undue delay or to supplement your incomplete personal data;
• the right to delete your personal data without undue delay;
• the right to be granted restrictions on the processing of your personal data;
• the right to be informed of any corrections or deletion or restrictions concerning the processing carried out in relation to your personal data;
• the right to receive your personal data on an automatic device in a structured, ordinary and legible format;
• the right to oppose, at any time, for reasons related to a particular situation, the processing of your personal data.

Regulation (EU) 679/2016 General Data Protection Regulation

a. Who processes your personal data:
FENDI S.r.l., with registered office in Palazzo della Civiltà, Quadrato della Concordia No. 3, 00144, Rome (RM), Italy, Tax Code, VAT number and Rome Companies’ Register No. 00900541004, tel. +39 06 334501, email customerprivacy@fendi.com (hereinafter, “FENDI”), is the company that, in its capacity as Data Controller, collects and processes your personal data, pursuant to Regulation (EU) 679/2016 General Data Protection Regulation (the “Regulation”).

b. Why we process your personal data:
The data that you provide us with by filling out this electronic form is necessary to allow you to sub-scribe to the FENDI Newsletter and update you by sending you promotional material (via email) on FENDI branded products, services (e.g. purchase methods, home delivery, etc.), initiatives and events (e.g. next openings of FENDI stores), as well as to carry out market researches (to better know your interests and to improve our offer).
If you indicate your country/region to us, we will send you communications regarding events and initiatives related thereto.
The legal basis for the processing of your data will be your consent according to Article 6, paragraph 1, letter a) of the Regulation.

c. Your consent:
In order to be able to keep you updated on our products, services, initiatives and events, to send you promotional material, including customised material based on your country/region, or to carry out market researches, we need your explicit consent (pursuant to Article 6, paragraph 1, letter a) of the Regulation). Should you not provide us with your consent, we will not be able to proceed with your subscription to our Newsletter. You may freely revoke your consent (see letter h) of the policy) without prejudice to the lawfulness of the data processing prior to revocation, by simply following the link enclosed in all our Newsletters or by writing to customerprivacy@fendi.com.

d. What data is required:
Please provide us with all the data required as “compulsory” (*), since it is necessary for your subscription to our Newsletter; in the case of missing or incomplete compilation, the subscription cannot be completed. If you decide not to indicate your country/region (an “optional” data), this will simply mean we are unable to send you communications on events and initiatives related to your country/region.

e. How we process your data:
Your data will be processed electronically pursuant to the applicable laws, in accordance with the prescriptions under the provisions in force - as subsequently amended and/or supplemented - issued by the Authority for Personal Data Protection (which include Guidelines for promotional activities and against spam issued on 4 July 2013) and, in any case, in a manner that guarantees their protection and confidentiality and prevents unauthorised disclosure, use, alteration or deletion thereof.

f. Duration of your personal data’s storage:
Your data will be processed for the duration of your subscription to our Newsletter service or - in any case - until you revoke your consent (which you may request at any time, also by following the link enclosed in all our Newsletters); subsequently, the data will be deleted or anonymised.

g. Who processes your personal data:
Your personal data will not be disclosed. In order to allow you to receive our Newsletter and to be contacted by FENDI, your data may be made known (within their respective roles) to people author-ised to process it in the CRM, Digital and E-Commerce Department of FENDI, as well as to our commercial partners and the companies that provide us with services[1] useful for the management of our website or that carry out marketing activities on our behalf.

h. Your data is transferred outside the European Union:
In order to permit us to correctly manage our Website and the Newsletter service requested by you, your personal data may be subject to transfer to non-European Union countries/regions that host Fendi stores, the list of which is published on our website In order to permit us to correctly manage our Website and the Newsletter service requested by you, your personal data may be subject to transfer (i) to non-European Union countries/regions that host Fendi stores, the list of which is published on our website www.fendi.com, or where our sale service providers are established, as well as (ii) to our commercial partners which can be located outside European Union.
The applicable provisions establish that your specific consent is not necessary to transfer data to third countries/regions since the transfer is carried out based on the adoption of adequate guarantees pur-suant to Articles 46 and 47 of the Regulation, such as the adoption of standard contract clauses ap-proved by the European Commission as applied to the relations with the retail companies that man-age the Fendi stores worldwide and with our service providers.

i. Your rights:
By means of notice to be sent to the internal Officer of the CRM Department, email customerprivacy@fendi.com FENDI, Palazzo della Civiltà, Quadrato della Concordia No. 3, 00144, Rome (RM), Italy, you may, at any time, exercise your rights[2] under Articles 15 to 22 of the Regulation, which include the right to know what data we are processing, the procedures we are following and the purposes we are using them for, as well as the right to change the data you have provided us with or to delete it, to request us to limit the use of your data, to request us to receive or to transfer your data to another data controller, without prejudice to your right to change or to revoke your consents.
Moreover, you may always oppose that your data be processed, in particular, for marketing purposes.

j. Who you may file a complaint with:
We hereby remind you that, if you think that the processing of your personal data infringes the regulatory provisions, you may file a complaint with the Authority for personal data protection (www.garanteprivacy.it), or with the Authority for personal data protection with jurisdiction in the country/region you reside habitually, work in or in the place where the alleged infringement took place.

k. The Data Protection Officer:
The Data Protection Officer appointed by Fendi S.r.l. may be contacted at the following email address dpo@fendi.com.

Footnotes

[1]Your data will be made known to the following recipients, in their capacity as External Processing Officers:

(i) to companies empowered to process, manage and send newsletters and promotional material;
(ii) to companies that organise and manage market researches on our behalf;
(iii) to companies empowered to manage our website and the related IT archives;
(iv) Fendi’s commercial partners

The names of all the External Processing Officers may be requested via email to be sent to customerprivacy@fendi.com

[2]Articles 15 to 22 of the Regulation provide for specific rights, which include:

• the right to obtain confirmation of whether or not your personal data are being processed;
• the right to be granted access to your personal data and the information indicated by Article 15 of the Regulation;
• the right to correct your inaccurate personal data without undue delay or to supplement your incomplete personal data;
• the right to delete your personal data without undue delay;
• the right to be granted restrictions on the processing of your personal data;
• the right to be informed of any corrections or deletion or restrictions concerning the processing carried out in relation to your personal data;
• the right to receive your personal data on an automatic device in a structured, ordinary and legible format;
• the right to oppose, at any time, for reasons related to a particular situation, the processing of your personal data.

You have the right to revoke, at any time without prejudice, the consents provided for any processing and to oppose our analysis-related activities.
Moreover, pursuant to Article 21 of the Regulation, you shall be entitled, at any time, to oppose, for reasons related to your particular situation, the processing of your personal data carried out to pursue the legitimate interest of the Data Controller pursuant to Article 6, paragraph 1, sub-para. f) of the Regulation.

a) Who processes your personal data:

FENDI S.r.l., with registered office in Palazzo della Civiltà, Quadrato della Concordia No. 3, 00144, Rome (RM), Italy, Fiscal Code and Register of Companies of Rome n. 00466430584, VAT Number no. 00900541004, tel. +39 06 334501, email customerprivacy@fendi.com (hereinafter, “FENDI”), is the company that, in its capacity as Data Controller.

b) Why we process your personal data:

We process the data related to your location through our website www.fendi.com in order to allow you to identify the nearest FENDI stores.

The legal basis for the processing of your data will be your consent. For EU residents, this is in accordance to Article 6, paragraph 1, letter a) of Regulation (EU) 679/2016 General Data Protection Regulation (the “Regulation”).

c) Your consent:

The recognition of your geographical location requires your consent that will be requested for when activating the “Localise me” service on the FENDI website.

d) How, and for what duration, we process your personal data:

Your data will be processed pursuant to the applicable laws.  We use reasonable and appropriate security measures to ensure the confidentiality of personal data and the prevention of unauthorised disclosure, use, alteration or deletion thereof. In the event that we are required by law to inform you of a breach to your personal data we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

In order to permit you to use the “Localise me” service, namely the possibility to identify the location of the nearest FENDI stores, our website will access the data related to your location in real time (geolocalisation data), without accessing any other personal data stored on your device. The data found will be deleted once you have finished browsing our website.

e) Who processes your personal data:

Any data related to your geographical location during the use of the “Localise me” service will not be disclosed or communicated to third parties. No party appointed by FENDI may access such data, neither in real time nor subsequently.

f) Your rights:

By means of notice to be sent to the internal Officer of the CRM Department, email customerprivacy@fendi.com, FENDI, Palazzo della Civiltà, Quadrato della Concordia No. 3, 00144, Rome (RM), Italy, EU residents may, at any time, exercise their rights [1] under Articles from 15 to 22 of the Regulation, among which is the right to know what data we are processing, the procedures we are following and the purposes we are using them for, as well as the right to change the data you have provided us with or to delete them, to request us to limit the use of your data, to request us to receive or to transmit your data to another data controller, without prejudice to your right to change or to revoke your consents.

g) Who you may file a complaint with:

We hereby remind EU residents that, if you think that the processing of your personal data infringes the regulatory provisions, you may file a complaint with the Authority for personal data protection (www.garanteprivacy.it), or with the Authority for personal data protection with jurisdiction in the country/region you reside habitually, work in or in the place where the alleged infringement took place.

h) The Data Protection Officer:

The Data Protection Officer appointed by the Data Protection Officer appointed by FENDI may be contacted at the following email address dpo@fendi.com.

Footnotes

[1] Articles 15 to 22 of the Regulation provide for specific rights, which include:

• the right to obtain confirmation of whether or not your personal data are being processed;
• the right to be granted access to your personal data and the information indicated by Article 15 of the Regulation;
• the right to correct your inaccurate personal data without undue delay or to supplement your incomplete personal data;
• the right to delete your personal data without undue delay;
• the right to be granted restrictions on the processing of your personal data;
• the right to be informed of any corrections or deletion or restrictions concerning the processing carried out in relation to your personal data;
• the right to receive your personal data on an automatic device in a structured, ordinary and legible format;
• the right to oppose, at any time, for reasons related to a particular situation, the processing of your personal data.

You have the right to revoke, at any time, the consent provided for any processing. Moreover, pursuant to Article 21 of the Regulation, you shall be entitled to oppose at any time, for reasons related to your particular situation, the processing of your personal data carried out to pursue the legitimate interest of the Data Controller pursuant to Article 6, paragraph 1, letter f) of the Regulation.

a) Who processes your personal data:
 
FENDI S.r.l., with registered office in Palazzo della Civiltà, Quadrato della Concordia n.3, 00144, Rome (RM), Italy, Fiscal Code and Register of Companies of Rome n. 00466430584, VAT Number no. 00900541004, telephone number +39 06 334501, e-mail address: customerprivacy@fendi.com ("FENDI"), is the company which, as Data Controller, collects and processes your personal data.

b) How we collect and why we process your data:

The data you provide to us by filling in the electronic form available in the section “Contact us” (title, name, surname, date of birth, e-mail address, mobile phone number, country/region of residence) or by using the contact services through e-mail or phone available on www.fendi.com will be processed in order to:
 
1. reply to and handle your request or claim.
 
The legal basis for the processing of your data will be the management of your requests (for EU residents, this is pursuant to Article 6, paragraph 1, letter b) of Regulation (EU) 679/2016 General Data Protection Regulation (the “Regulation”).

c) Your consent:
 
Your consent is not required in order to manage your request or claim pursuant to art. 6, paragraph 1, letter b) of the Regulation.
 
d)  Which data are processed and which ones are mandatory
 
For the purposes indicated above, FENDI shall process the following categories of personal data:

• Personal details (title, name, surname, date of birth); 
• Contact details (Country/Region of residence, e-mail address, mobile telephone number);
• Data related to the purchases you made, only in case the request relates to the purchases you made (boutique where you made the purchase, number, type and price of the purchased products).

We ask you to provide all the data requested as “mandatory” (e.g. title, name, surname, e-mail address, mobile telephone number, country/region of residence) as needed in order to better manage your request; in case of missing or incomplete filling in of such data, we could not be able to process your request.
 
e) How do we process your data:
 
Your data will be processed with and without the aid of electronic tools and stored on servers located in Italy. 
Your data will be processed pursuant to the applicable laws.  We use reasonable and appropriate security measures to ensure the confidentiality of personal data and the prevention of unauthorised disclosure, use, alteration or deletion thereof. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
  
f) How long do we store your data:
 
In general, personal data will be retained for no longer than is necessary for the purposes of duly handle your request.

g) By whom your data are processed:
 
For the purposes of managing your request (within the limits of their respective tasks) data will come to knowledge of the persons in charge of the processing at FENDI CRM Department, Retail Department and other Departments in charge of handling your requests, your purchase and relevant services; your data will also be processed by companies that provide us with services[1] to manage our web site, the clients services, the purchases or that carry out related services on our behalf, as well as to our commercial partners.

 h) Your data is transferred outside the European Union:
 

To allow us to provide you with a tailored service also in the event of purchases made at Fendi stores abroad, your personal data may be transferred to the extra-EU countries/regions where Fendi stores are located, and/or in countries/regions within or outside of the European Union where our commercial partners are established.
 
The transfer of your data will take place in full compliance with the safeguards, measures and rights as provided for by the data protections laws [2]. By simple request to be made at the contacts indicated in paragraph i), EU residents will receive more information on the transfer of your data and on the safeguards provided for their protection.
  
i) Your rights:
 
By sending an email to FENDI CRM Department, e-mail customerprivacy@fendi.com, FENDI S.r.l., Palazzo della Civiltà, Quadrato della Concordia n.3, 00144 - Roma (RM), Italy, EU residents may exercise at any time their rights[3]provided for by Articles from 15 to 22 of the Regulation, such as access which data we are processing, with which methods and for what purposes we process them, rectify the data you provided to us or delete them, ask us to restrict the processing of your data, request to receive or ask for the transmission of your data to another data controller.

In particular, EU residents have the right to withdraw at any time the consents provided to the processing (if any) and to object to the processing of your personal data especially for marketing purposes and/or for the analysis of your preference.
 

j) Who you can contact to lodge a complaint:
 
We remind EU residents that, should you consider the processing of your data infringes the Regulation, you may in any event lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it), or, if different, the Data Protection Authority of the Member State of your habitual residence, place of work or place of the alleged infringement.
 
 k) Data Protection Officer (DPO):
 
You can contact the Data Protection Officer appointed by FENDI at the e-mail address dpo@fendi.com.
 
 Footnotes
 
[1] Your data may become to knowledge, as external Data Processors, of the following recipients:

i.    retail companies which manage Fendi stores in Italy and abroad (if you have made purchases in our stores);
ii.    companies that are commercial partners of Fendi;
iii.   companies which carry out the analysis of your purchases on our behalf;
iv.   companies responsible for managing Fendi "Customer Service" on our behalf;
v.    companies entrusted with the management of our website and the related databases;
vi.   companies that deal with the management and technical maintenance of the CRM system.

 
The names of all the external Data Processors can be requested via email to customerprivacy@fendi.com.
  
[2] Pursuant to the applicable legislation, we do not need your specific consent to transfer your data to third countries/regions since the transfer is made on the basis of appropriate safeguards pursuant to articles 46 and 47 of the Regulation, such as the adoption of the standard data protection contractual clauses adopted by the EU Commission as it happens in the relationships with the Retail companies that manage the Fendi stores in the world.
 
The transfer of your data to any additional third countries/regions, if necessary, will take place in full compliance with the safeguards, measures and rights as provided for by the Regulation. By simple request to be made to the contacts indicated in paragraph i), EU residents will receive more information on the transfer of your data and on the safeguards provided for their protection as well as on the means to obtain a copy of the data or the place where they were made available.
 
 [3] The articles from 15 to 22 of the Regulation recognize specific rights including:

• obtaining confirmation as to whether or not personal data concerning you is being processed;
• obtaining access to your personal data and to the information set out in Article 15 of the Regulation;
• obtaining the rectification of the inaccurate personal data that concern you without undue delay or the supplementing of incomplete personal data;
• obtaining the erasure of the personal data that concern you without undue delay;
• obtaining the restriction of processing the personal data that concern you;
• being informed of any rectifications or erasures or restrictions of processing in relation to the personal data that concern you;
• receiving in a structured, commonly used and machine-readable format the personal data that concern you;
• objecting at any time, on grounds associated with your specific situation, to the processing of the personal data that concern you.

In particular, you have the right to withdraw at any time the consents provided to the processing (if any) and to object to our market analysis activities.
 
 

Last Revised: January 2020

This Privacy Policy describes how Fendi S.r.l. and Fendi retail companies (collectively, “Fendi,” “we,” “us,” or “our”) collects, uses, shares, and safeguards personal information.  This Privacy Policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.  You can jump to particular topics by going to the headings below:

Types Of Information We Collect.

We collect information as described in the specific policies provided by the Website. For details, please refer to the following:

• for the subscription to the newsletter service, see the Newsletter Privacy Policy
• for access to the reserved area FENDI & ME, see the FENDI & ME Privacy Policy,
• for sending requests through the “Contact us” section see the Contact Us Policy,
• for the online purchase of FENDI branded products, see the Online Shop Privacy Policy,
• for the purchase of FENDI branded products in FENDI retail locations, see Privacy Policy Retails, and
• for the “Localise me” service, see the Localise Me Policy.   
• for tracking and analyzing website behavior, see the Cookie Policy

If you apply for a job posting we also collect information necessary to process your application or to retain you as an employee. This may include, among other things, contact information and information regarding your employment history. We use this information to respond to employment applications and in anticipation of your potential employment with us.

In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources.  For example, if you submit a job application, or become an employee, we may conduct a background check.

Sharing Of Information.

We do not sell your personal information. In addition to the specific situations discussed elsewhere in our privacy policies, we disclose information in the following situations:

1. Acquisitions. If another company acquires, or plans to acquire, our company, business, or our assets, we will share information with that company, including at the negotiation stage. 
2. Other Disclosures with Your Consent.  We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.
3. Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws.  We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third party intermediary.
4. Service Providers. We may share your information with service providers.  Among other things service providers may help us to administer our website, conduct surveys, provide technical support, process payments, and assist in the fulfillment of orders.

 Your Choices.

 You can make the following choices regarding your personal information:

1. Access To Your Personal Information. You may request access to your personal information by contacting us at the address described below. If required by law, upon request, we will grant you reasonable access to the personal information that we have about you. Note that California residents may be entitled to ask us for a notice describing what categories of personal information (if any) we share with third parties or affiliates for direct marketing. 
2. Deletion Of Your Personal Information.  You may request that we delete your personal information by contacting us at the address described below.  If required by law we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes. 
3. Online Tracking.  We do not currently recognize automated browser signals regarding tracking mechanisms, which may include "Do Not Track" instructions.

Please address written requests and questions about your rights to Palazzo della Civiltà, Quadrato della Concordia No. 3, 00144, Rome (RM), Italy, Tax Code, VAT number and Rome Companies’ Register No. 03897971002, tel. +39 06 33 450 970, or email customerprivacy@fendi.com.

Note that, as required by law, we will require you to prove your identity.  We may conduct an identity verification by phone call or email. Depending on your request, we will ask for information such as your name, the last item you purchased from us, or the date of your last purchase from us. We may also ask you to provide a signed declaration confirming your identity or to provide copy of your identity document. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.

In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf.  We will require verification that you provided the authorized agent permission to make a request on your behalf.  You must provide us with a copy of the signed permission you have given to the authorized agent to submit the request on your behalf and verify your own identity directly with us. 

If you are an authorized agent submitting a request on behalf of an individual you must attach a copy of the following information to the request:

1. The agent must provide us with a copy of a written and signed permission from you giving the agent permission to submit requests on your behalf; and

2. If you are a business, proof that you are registered with the Secretary of State to conduct business in California.

How We Protect Personal Information

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Some of our websites permit you to create an account.  When you do you will be prompted to create a password.  You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you.  You should notify us of any unauthorized use of your password or account.

If we do not receive both pieces of information, the request will be denied.

Miscellaneous

The following additional information relates to our privacy practices:

• Changes To This Privacy Policy.  We may change our privacy policy and practices over time.  To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy.  We will note the effective date of the latest version at the beginning of the Privacy Policy.
• Information for California Residents.  California Civil Code Sections 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicate that organizations should disclose whether certain categories of information are collected, “sold” or transferred for an organization’s “business purpose”(as those terms are defined under California law). You can find a list of the categories of information that we collect and share here in below. Please note that because this list is comprehensive it may refer to types of information that we share about people other than yourself. If you would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing please submit a written request to us using the information in the "Contact Information" section below.  We do not discriminate against California residents who exercise any of their rights described in this Privacy Policy.

Contact Information

 If you have any questions, comments, or complaints concerning our privacy practices please contact us at Palazzo della Civiltà, Quadrato della Concordia No. 3, 00144, Rome (RM), Italy, Tax Code, VAT number and Rome Companies’ Register No. 03897971002, tel. +39 06 33 450 970, email customerprivacy@fendi.com.

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California Personal Information Disclosure

California Civil Code 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicates that companies should disclose whether the following categories of information are collected, “sold,” or transferred for an organization’s “business purpose” as those terms are defined under California law. You can find details about the information that we collect from California residents in the chart below. Note that while a category may be marked that does not necessarily mean that we have information in that category about you. Please also note that nothing in this disclosure should be construed to concede that we or any of or affiliates are a “business” as that term is defined under the California Consumer Protection Act (the “CCPA”).

In addition, we may disclose information when requested to government entities, auditors, lawyers, consultants, and other parties as required by law concerning any category (e.g., in response to a subpoena).”