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FENDI Customer Care

If you prefer to place your order by phone, call us at +39 06 94801 461, Monday to Friday, from 10am to 7:00pm CET.

After selecting the items, sizes and colours, we will ask you the delivery address and payment details, as well as a security question. We ensure the absolute safety of your personal details at all times during this process.

After our Customer Care assistant confirms the order has been placed, you will receive an email with the details of the purchase and a link to track the delivery.

We're happy to welcome you in store for an appointment with a dedicated boutique assistant.

You can book the appointment either from the Store Locator, selecting your nearest store, or by contacting our Client Services.

We will confirm the appointment with you by email.

Fendi Made to Order specialists are at your disposal to create a unique style that can be personalised down to the smallest detail, starting from your choice of materials and colours.

Available in select boutiques: discover more or contact us to book an appointment.

You can filter our catalogue for products available only online or only in store.

If you are looking for a specific item, simply click on "Find in Store" from the product page to verify availability near the selected address.